Having issues with the Avvy applications? Here are the steps for getting support:
Step 1: Open support ticket
Join the #create-support-ticket channel in our Discord server and open a ticket.
Step 2: Provide detailed information
Provide as much information as possible about the situation you are encountering, such as:
- Your device (laptop, desktop, phone, tablet)
- Your operating system (windows, macos, ios, android, linux, etc.)
- Your browser (chrome, firefox, safari, etc.)
- What you did (for example: “I clicked Connect Wallet, then selected Metamask”)
- What you expected to happen (for example: “I thought Metamask would ask me to connect”)
- What actually happened (for example: “Metamask did not pop up to ask me to connect”)
Step 3: Enable error tracking
Configuring error tracking can be very helpful for tracking down issues with the software. If you want the issue resolved quickly, follow the error tracking instructions.